UX Audit Services
Identify and solve user experience issues to improve your digital product
- + User Experience
- + Usability Testing
- + Analytics
- + Optimization
UX Audit
Optimize user experiences
- User Experience
- Usability Testing
- Analytics
- Optimization
UX Audit Process
Each stage produces something you can review, not just a status update.
Initial Analysis
Understanding current state
- Review existing analytics data
- Analyze user feedback and support tickets
- Review current user journeys
- Identify key performance metrics
Usability Evaluation
Assessing user experience
- Conduct heuristic evaluation
- Perform user testing sessions
- Analyze interaction patterns
- Review accessibility compliance
Technical Assessment
Evaluating performance
- Test performance metrics
- Review responsive behavior
- Check cross-browser compatibility
- Assess loading times
Recommendations
Providing actionable insights
- Prioritize identified issues
- Create detailed recommendations
- Develop implementation roadmap
- Estimate effort and impact
Success Stories
The differences clients report once this work is in place.
- 01Signup Funnel RepairedAn audit of a SaaS signup flow found three friction points accounting for most drop-off, including a silent validation failure on mobile. Fixing them lifted trial signups by 71% in six weeks.
- 02Support Load HalvedMapping the top 20 support tickets to specific interface moments produced a fix list of nine changes. Ticket volume dropped 52% the following quarter, freeing two full-time support roles.
- 03Accessibility Brought to StandardA WCAG 2.2 AA audit of a public-sector portal surfaced 43 issues across contrast, focus order, and form labelling. All were remediated ahead of a compliance deadline the client had expected to miss.
- 04Checkout Recovered on MobileSession recordings and heuristic review showed mobile users losing form data on rotation. A one-sprint fix recovered an estimated 12% of monthly mobile revenue that had been silently leaking.
- 05Onboarding Time CutJourney mapping for an enterprise tool showed new users hitting six dead ends in the first session. A revised first-run experience cut time-to-first-value from 40 minutes to under 9.
- 06Roadmap Reprioritised on EvidenceThe audit gave a product team usage data and usability findings that contradicted three assumptions on their roadmap. Two planned quarters of work were reordered around what users were actually struggling with.
Work that usually travels with this.
How we work is the reason projects land.
No surprise invoices, no account-manager telephone game, no handover cliff after launch.
Data-Driven
Analysis backed by real user data and behavior patterns.
Comprehensive Review
Thorough evaluation of all aspects of user experience.
Actionable Insights
Clear, prioritized recommendations for improvement.
Expert Analysis
Evaluation by experienced UX professionals.
Best Practices
Recommendations aligned with current UX standards.
ROI Focus
Emphasis on improvements that deliver maximum value.
Proven tools, chosen for longevity.
We pick boring, well-supported technology so your system is still maintainable in five years.
NodeJS
PostgreSQL
AWS
Flutter
React
Figma
Python
Hasura
Git
HuggingFaceUX Audit FAQs
Still unsure about something? Ask us directly and we answer within a day.
Ready to start on ux audit?
Tell us where you are today and we'll come back with scope, timeline, and a fixed price.
Tell us what you need built.
A rough outline is enough for us to come back with something useful.
- Discovery in daysWe map your workflows and pain points fast, then recommend the right solution, whether that's ERP, automation, or a custom platform.
- No-obligation consultationStart with a free strategy call. If we're not the right fit, we'll tell you.
- Transparent pricingEvery milestone and every module priced up front. No surprise invoices.
- Fast turnaroundMost ERP and app projects go live within four weeks.
- Real people, real supportYou talk to the same engineers who build your system.
How it works
- 01Share your project idea or business need.
- 02Free planning session to understand goals and workflows.
- 03Working prototype or flow within days for qualified projects.
- 04Move ahead when you're ready. No pushy sales.
Tell us about your idea, challenge, or project. We'll get back within 24 hours.